Salesforce Is Committed to Privacy. Salesforce was also one of the first companies in the world to certify compliance with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework. Salesforce welcomes the GDPR as an important step forward in streamlining data protection requirements across the EU.Subsequently, one may also ask, is Salesforce CCPA compliant?
At Salesforce, trust is our #1 value. Privacy compliance is paramount. The California Consumer Privacy Act ("CCPA") is a comprehensive privacy law that takes effect on January 1, 2020. Salesforce businesses and organizations subject to our Privacy Statement do not sell personal information.
Also, does salesforce have access to data? No, Only some set of data engineers can access your data as they are at data centres where it is stored, but every access is logged. Also, if you Grant login access to Salesforce Support agent, they can also see and view your data, its also monitored and recorded.
Likewise, what is GDPR in Salesforce?
GDPR. The General Data Protection Regulation (GDPR) is a comprehensive data protection law that regulates the use of personal data of EU residents and provides individuals rights to exercise control over their data. We are committed to our customers' success, including supporting them on their GDPR compliance journeys.
Is Salesforce a data processor?
Salesforce provides self-service tools that customers are able to use to interact with their Data Subjects. Thus, Salesforce does not directly communicate with its customers' Data Subjects, and Data Subjects' awareness of the data processing is the Salesforce customer's responsibility.
Does salesforce sell data?
Data Studio, which had been restricted to Salesforce subscribers, now allows anyone to buy, sell or trade customer data. In October of last year, Salesforce acquired data management platform (DMP) Krux. While the focus is on second-party data, any kind of data can be exchanged.Where is Salesforce data held?
Salesforce has nine internally-managed Data Centers in the following metropolitan areas: Chicago, Illinois, United States (USA) Dallas, Texas, United States (USA) Frankfurt, Germany (GER)What is Salesforce shield?
Salesforce Shield is a trio of security tools that admins and developers can use to build a new level of trust, transparency, compliance, and governance right into business-critical apps. It includes Platform Encryption, Event Monitoring, and Field Audit Trail.What is GDPR summary?
The General Data Protection Regulation (EU) 2016/679 (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). It also addresses the transfer of personal data outside the EU and EEA areas.What is a data processing addendum?
A data processing agreement (DPA) - also known as a data processing addendum - is a contract between data controllers and data processors or data processors and subprocessors. Data controllers should have a DPA in place with all of the data processors they use.Does the GDPR require EU data to stay in the EU?
The GDPR states that EU nationals must not only give their express permission before a company can process or store their data, but also that companies must provide EU nationals with clear, easily understood opt-in processes that expressly state how users' data will be stored, processed, or used.Is my salesforce data encrypted?
Encrypt data at rest. The Salesforce Shield Platform Encryption solution encrypts data at rest when stored on our servers, in the database, in search index files, and the file system. To encrypt data at rest and preserve functionality, we built the encryption services natively into the Salesforce Platform.Is Salesforce data secure?
Your data is secure with salesforce.com. Your data will be completely inaccessible to your competitors. When you access our site using a supported web browser, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption.What is Salesforce cookies?
Cookies. Salesforce issues a session cookie to record encrypted authentication information for the duration of a specific session. The session cookie does not include the user's username or password.What happens if Salesforce goes down?
In most cases, Salesforce guarantees availability of their service, not the quality of service. If Salesforce is not down but slow, the sales team becomes slow, too, which may lead to losing opportunities and, consequently, revenue.What is a GDPR Subprocessor?
Under the GDPR, a sub-processor is any business or contractor customer data may pass through as a side effect of using RescueTime's service. This definition is very broad and includes things some might simply consider "hardware", like cloud infrastructure.What does subject matter of processing mean?
The subject matter of the processing under the Principal Agreement is the Customer Personal Data. The duration of the processing under the Principal Agreement is determined by Customer and as set forth in the Principal Agreement. 
